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OUAZ Counseling & Wellness Center’s scope of services: 

1. Eligibility for Services: 
   • Undergraduate students on the OUAZ Surprise residential campus who are currently enrolled in at least one course at OUAZ
   • Written consent from a legal guardian is necessary to initial services for individuals under the age of 18 (Informed Consent form)
   • Services are free of charge for OUAZ's Surprise residential campus students

2. Services Provided by the Counseling & Wellness Center: 
   • Consultation
   • Individual counseling
   • Case management and referrals
   • Urgent/Crisis services  
   • Community engagement and outreach
   • Training and education
   • Support groups, when available
   • Virtual appointments available in case of illness and/or circumstances approved by the counselor (student needs to physically be in the state of Arizona during provided service)

3. Services Not Provided by the Counseling & Wellness Center:
   • Assessments or letters for students requesting emotional support animals
   • Comprehensive psychological assessments, such as evaluations for ADHD, learning disorders, or autism spectrum disorders
   • Psychiatric services or medication management 
   • Court-ordered therapy or assessments
   • Services for students while they are out of state or out of the country, such as on study abroad experiences
   • Crisis counseling after hours, on weekends, or during holidays or university closures
   • Primary substance abuse treatment, ongoing treatment for students with eating disorders who require more intensive counseling than bi-weekly to weekly sessions, or when inpatient or residential care is clinically indicated in order to maintain the health and safety of the student
   • Ongoing individual counseling for a student who is concurrently receiving counseling services from another provider
   • Ongoing treatment for students who are unwilling to cooperate with treatment-related homework assignments, unwilling to identify treatment goals, and/or unwilling to make changes that will help them reach their treatment goals
   • Ongoing treatment for students who abuse the crisis consultation services or access them excessively as these behaviors indicate that they require more intensive and more frequent services than we can provide
   • Ongoing treatment for students who have a recent history of multiple hospitalizations, multiple suicide attempts, and/or persistent self-injury behaviors that are not responding to treatment as these situations indicate that they require more intensive services than we are able to provide
   • Ongoing treatment for students who exhibit psychotic symptoms and are not willing to comply with medication when it is clinically indicated
   • Ongoing treatment for students whose behavior is threatening or hostile to the staff, other clients, or the general environment of the Counseling Center
   • Ongoing treatment for students who are concurrently a part of the Counseling & Wellness Center and Student Affairs professional staff
   • Any other services that are outside the scope of the Counseling & Wellness Center, such as services that are prohibited by our licensure or would not be covered by our liability insurance

Office Hours

The OUAZ Counseling Center is open during the Spring and Fall semesters.

Monday: 1:00 p.m.-9:00 p.m.

Tuesday: 7:00 a.m.-3:00 p.m.

Wednesday: 7:00 a.m.-3:00 p.m.

Thursday: 1:00 p.m.-9:00 p.m.

Friday: 1:00 p.m.-9:00 p.m.

If you are experiencing an emergency when the counseling center is closed, please call the Crisis Hotline/Crisis Mobile Response Team at 602-222-9444, contact OUAZ Campus Safety and Security at 623-546-1666, call 911, or go to the nearest emergency room.

Self-Help Resources

General

• Mental health symptoms, facts, wellness and help - 
• Self-Evaluator | Self-administered screenings for depression, anxiety, eating, alcohol & substances misuse - 
• Young adult mental health resource center - 
• Top 5 mental health challenges facing college students explained -
• Just breathe | Self-help resources -
• Seize the Awkward | How to have a conversation about mental health - 
• Find actions to: #stayin #staysafe #staycalm #staykind #stayactive #stayconnected - 
• 3 Mental Health Coping Strategies for College students - 
• Self – explore articles on mental and physical health, fitness, food, love and more -
• Find off-campus in-network or sliding-scale mental health care in your area -

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Anxiety

• Understand the fear of public speaking and learning strategies to overcome it - 
• Online Guide to Anxiety Disorders and Anxiety Attacks -
• 10 Anxiety Relief Apps -
• College and career planning for people with social anxiety disorder -
• Beating Stress as an Online College Student -
• Resource Guide for Managing Test Stress -

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Suicide Prevention - Local Resources

• 988 Lifeline – Call, Text, and/or Online Chat for immediate mental health and crisis support -
• Crisis Response Network - 24/7 Crisis Hotline/Crisis Mobile Response Team - 620-222-9444
• Warm Line - 24/7 Supportive listening line by trained peer support specialist for non-crisis situations - 602-347-1100
• Crisis Text Line; Text "HOME" to 741741 for free, 24/7 confidential support
• Arizona Suicide Prevention Coalition - 602-254-8818
• Self-Injury 101: What You need to Know -
• Self-injury resources -
• Attempt survivors resources -
• Loss survivors resources -

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Suicide Prevention - International Resources

• International Association for Suicide Prevention -
• International Suicide Hotlines -

 

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How to Help a Friend

• How and When to Start a Conversation with a Struggling Friend -
• How and When to Help a Friend Reach Out for Support -
• How to Take Care of Yourself When You’re Taking Care of Friends -
• When You’re Worried About a Friend Who Doesn’t Want Help -

 

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Substance Use

• Substance Abuse and Mental Health Services Administration - 800-726-4727 -
• A global recovery community - online meditations, 12-step meetings, videos -
• Treatment Referral Hotline - 1-800-662-HELP (4357)
• Celebrate Recovery -
• Smart Recovery - 602-684-2741 -
• Alcoholics Anonymous - 602-264-1341 -
• Marijuana Anonymous - 800-766-6779 -

Athlete Resources

• Mental Health & Performance -
• Skills & Strategies for Athletes -
• Life after Sports -
• Four Mental Health Tips for College Athletes -

Black Mental Health Resources

• Black Mental Health resources hub -
• Black Mental Health Alliance -
• Therapy for Black Girls -
• Therapy for Black Men -
• Center for Healing Racial Trauma -

Population Specific Resources

• Native Americans and Alaskan Natives resources hub -
• Veterans resources hub -
• Maternal Mental Health resources hub -
• Deaf, Hard of Hearing, Hearing Loss resources hub -
• Individuals with Neurodivergence resources hub -
• Disaster survivors resource hub -
• National Problem Gambling helpline and resources -
• Arizona Department Problem Gambling help -  

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LGBTQIA+

• The Trevor Project - LGBT Crisis Intervention and Suicide Prevention Hotline -
• Trans Lifeline resources-
• The National Center for Transgender Equality resources -
• LGBTQ+ resource hub -

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Sexual and Domestic Violence

• Maricopa County Domestic Violence Hotline 480-890-3039
• New Life Center 24/7 Domestic Violence Support and Shelter 623-932-4404
• Arizona Coalition to End Sexual and Domestic Violence; Victim Services Specialist available Mon-Fri 8:30am-5pm MST 602-279-2980
• National Domestic Violence Hotline; call 800-799-SAFE (7233) or text "LOVIES" to 866-331-9474
• National Sexual Assault Hotline 800-656-HOPE (4673)
• National Sexual Assault 24-hour online hotline:
• myPlan - Phone app resources for women in unsafe relationships; Download myPlan by Mongoose Projects in the Apple Store or Google Play
• Sexual Violence Survivor Resources -
• RAINN | The nation’s largest anti-sexual violence organization and helpline -
• La Frontera Arizona / EMPACT-SPC’s Trauma Healing Program - offers confidential, 24-hour a day services for individuals affected by sexual assault, domestic violence, or hate crimes. Services include a confidential 24-hour hotline; mobile crisis support; individual, couples, family, and group therapy; and case management and advocacy - Sexual assault hotline: (480) 736-4949 or (866) 205-5229 -

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Eating and Body Image

• How to Eat Healthy in College -
• The National Eating Disorders Helpline -
• Learning about Eating Disorders -
• Eating Disorder Resources for College Students -
• The Meadows Ranch, eating disorder treatment for women and girls in Wickenburg, Arizona -
• Eating disorders – Understanding the causes, signs, and treatment options for the most fatal and misunderstood mental disorders -
• Online assessment & treatment for Eating Disorders -
• Addictive Eaters Anonymous (AEA) online & face-to-face meetings -

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Sleep

• National Sleep Foundations -
• Healthy Sleep Habits and Tips -
• Stress Reduction, Guided Meditation, and Mindfulness Recordings to Help you Relax into Sleep -
• What to Do When You Can’t Sleep -
• Goodnight to All-Nighters: Your Guide to Actually Getting Sleep in College -

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Time Management

• Quick Overview of the Principles of Effective Time Management -
• How to Break Down Work into Smaller Parts -
• Toggl App - Time Tracker - or

• Brain.fm App - Concentration Music - or
• FocusMate App - Accountability Buddy to Ensure Work Gets Done -
• Todoist App - To-Do List - or

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Grief and Loss

• Grief Community, Support & Connections - 
• Grief and Loss resources -  and 
• Modern loss | Articles on specific types of losses and hot topics - 
• Suicide survivors -  and 
• Grieving Children and Families 
• The Seven Best Online Grief Support Groups of 2021 -
• Coping with Grief After a Sudden Loss -
• What’s Your Grief Podcast -
• Resources for People Impacted by a Suicide Attempt and Suicide Loss including Organizations and Resources, Toolkits and Brochures, Podcasts and Videos -
• Online Grief Support for Students -

Outreach Programming

Outreach presentations and/or Tabling events may be requested by OUAZ faculty and staff members, academic departments, student groups and others in the OUAZ community. Programs can range in length (i.e. 15 min to 1.5 hours) and are usually conducted at a campus location. There is no fee for an outreach event presented by the Counseling & Wellness Center. Presentations can be tailored to meet specific needs of an audience. Ideally, please provide at least 2-3 weeks’ notice.

**For presentation/tabling event requests, please contact the OUAZ Counseling Center and/or the Student Affairs office**

• Brief Mental Health Presentations (15-30min)
  • OUAZ Counseling & Wellness services overview (auto incorporated into ‘Intro to Academy’ classes)
  • Topics of faculty and staff’s choice  (i.e. Fear of public speaking, Time management, Study skills, Stress management, Conflict and resolution, Healthy relationships, Mindfulness, etc)
• Suicide Prevention Training (1h)
  • Recognize the warning signs of suicide and learn  about suicide prevention. Explore common myths and misconceptions about suicide.

• OUAZ Mental Health 101:  "Signs & Symptoms, Support & Services" (1.5h)
  • Signs and symptoms of different mental health issues
  • How to address with students and provide support
  • When and how to refer for services

Faculty and staff may contact the Counseling & Wellness Center for Consultation, Support and Resources regarding their students throughout the academic year.

In addition, the Counseling & Wellness Center can assist faculty and staff in responding in the hours/days following an emergency. Depending on the nature of the incident, individuals who are directly affected may be supported by the CARE Team and referred to services at the Counseling & Wellness Center. In other situations, the Counseling & Wellness Center may recommend a group intervention. Some of the benefits of a group “debriefing” is reduction of acute distress, increased group member cohesion, and fostering of resilience. In addition, the facilitators can identify participants in need of further support and assistance. Attendance at such interventions should be voluntary. Counseling Center staff will collaborate with faculty and staff to make an informed decision as to which type of intervention would be most appropriate for affected individuals.

In some situations, Counseling Center staff may be requested to be present when university staff or faculty share news of a traumatic event with students in a classroom or residence hall. In such cases, the counselor is available primarily to support any person who may have difficulty when receiving the news.

How Faculty & Staff Can Refer Students to OUAZ Counseling & Wellness Center: 

• In low/medium risk situations, where no immediate danger exists - please notify your supervisor about the student of concern. The information will be passed on to the CARE Team for a multidisciplinary approach and a referral to the Counseling & Wellness Center and other appropriate services will be initiated. You can also speak directly to the counselor, however outreach at that time will be limited to the counseling center.
• In high risk situations, where a student may be an immediate danger to self or others - please notify Campus Safety and Dean of Student Affairs immediately, for a wellness check to be completed. The counselor will be notified, as needed and appropriate.

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• It is always best to speak to the student about your concern for them and if the student agrees to a referral to the Counseling & Wellness Center, please help them (additionally, you can fill out the attached referral form and email it to the counselor, if you’d like to be notified of student’s follow through - )
• When a referral is made without discussion with student, the process does not allow for referral source to be notified of outcome of referral.
  • Counselor contacts student to schedule. Referral will be closed if student does not respond to counselor’s efforts to schedule within 7 business days.

Anonymous reporting about various topics University-wide is available through the link below (i.e. student safety concern, alcohol/drugs violations, sexual harassment/misconduct, ADA matters) -

**Please note this is not counseling center specific, nor counseling center monitored reporting tool

 

Faculty/Staff Resources:

 

 

NEW DIRECTIONS - Employee Assistance Program (EAP)

**The OUAZ EAP program is readily available to all full-time- employees, part-time employees, adjunct professors and GA’s.

**Everyone gets 6 free mental health sessions before insurance is billed.

• Log in to access thousands of experts and resources.
• Go to: 
• Enter your EAP company login code - OTTAWAU
  • View thousands of useful resources
  • Chat with EAP Representatives
  • Request and EAP session
  • Email us your questions
  • Access our Frequently Asked Question databases
• For any additional questions or concerns, call 800-624-5544 or visit: 
• EAP representatives are available 24/7/365

 

Use the below link to sign up or see the full list of upcoming EAP Webinars:

Download Forms

Informed Consent Form

Reviewed and signed at initial contact.

Download Informed Consent Form

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Request and Release of Information Form

Sharing or requesting information about your services.

Download Request and Relase of Information Form

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Student Self-Referral Form

Additoinal paper option for scheduling, or you can schedule at the .

Download Student Self-Referral Form

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Faculty and Staff Referral Form

Used when a faculty/staff member discusses counseling services with you.

Download Faculty and Staff Referral Form